iPad Pro (2017) 12.9"
iPad Pro (2017) 10.5"
The iPad (2017)
iPad Air 2 (6th gen)
The iPad Air (5th gen)
iPad Pro (1st gen)
iPad Pro (1st gen) 12.9"
iPad (4th gen)
iPad (3rd gen)
iPad mini 4 (4th gen mini)
iPad mini 3 (3rd gen mini)
iPad mini 2 (2nd gen mini)The Square Panda playset requires Bluetooth 4.0 which is not supported by the first and second generation iPad devices. It also does not work with the first generation iPad mini.
Square Panda has been tested and verified to work with the following Android devices:
Samsung Galaxy Tab A
These questions directly relate to the iPad and are not caused by the Square Panda playset. You can find more information on the Apple website.
The first thing to try is to close your game and power off the playset in order to restart them:
If the above procedure does not establish the connection try to turn off your Bluetooth and restart your iPad:
When your iPad's Mute is on, you won't hear audio for notifications, alerts, game audio, or sound effects like keyboard clicking. You'll still hear audio playback in your music, podcasts, and videos.
To unmute your iPad's sound, do the following per your iPad model:
These iPad models have a Side Switch on the upper right side of the device, above the volume buttons:
These questions directly relate to Android and are not caused by the Square Panda playset. You can find more information on the Google website.
When the Location service is not enabled, Android Bluetooth will not work and this is an intended behavior, according to Google. To turn on Location permission for an app, please follow these steps:
Google TTS (or Text-to-Speech) is a program for Android tablets in the Google Play Store. We encourage you to download this program as it enables the chameleon in the Lagoon game to pronounce thousands of letter combinations. Installing Google TTS offers the best gameplay and phonics experience for this game. Google TTS can be downloaded from Google Play here: Google Text-to-speech
|iOS Learning Games||Capacity Requirements (MB)|
If you are in a school setting, please send the below note to your IT department. This will help fix and prevent any connectivity issues, even if you are not having them currently.
Note for IT:
Please make sure the below websites are whitelisted to prevent any connection issues with my Square Panda learning system in my classroom:
If domains cannot be used, please whitelist the below names (which are subject to change).
If you sent the above note with the list of websites to IT and are still having connection issues, next check to see if you can access other websites such as Google.com or IRS.gov. If you cannot access these websites you should check with IT or your Internet Service Provider for help. This connection issue is separate from Square Panda.
Square Panda is a socially responsible company that respects all of our customers' privacy, especially children. We support and abide by the Children's Online Privacy Protection Act (COPPA)
We accept all major credit cards: Amazon Pay, Apple Pay, American Express, Diners Club, Discover, MasterCard, PayPal, and Visa. We do not accept bank deposit, money orders, and COD.
Yes. Expedited shipping is available for an additional fee. Charges are calculated at checkout.
Yes. Unfortunately, we cannot guarantee 1- or 2-day shipping to a P.O. box or APO/FPO address.
We are proud to support our military families with a discount of 10%. Please send a copy of your active duty, DOD, or dependent photo ID to firstname.lastname@example.org.
Order processing takes 24-48 hours, sometimes longer during promotions and holidays. Ground shipping takes an additional 7-10 days, sometimes longer during holidays.
We cover one-year parts and labor for product malfunctions related to any manufacturing defects. The warranty applies to product issues resulting from normal use. As you would expect, damage from abuse of the product (dropping it, spills on the product, etc.) would not be covered. Loss of letters is also not covered. Check out our full warranty at http://squarepanda.com/pages/warranty-information.