iPad Pro (2017) 12.9”
iPad Pro (2017) 10.5”
The iPad (2017)
iPad Air 2 (6th gen)
The iPad Air (5th gen)
iPad Pro (1st gen)
iPad Pro (1st gen) 12.9”
iPad (4th gen)
iPad (3rd gen)
iPad mini 4 (4th gen mini)
iPad mini 3 (3rd gen mini)
iPad mini 2 (2nd gen mini)
The Square Panda playset requires Bluetooth 4.0 which is not supported by the first and second generation iPad devices. It also does not work with the first generation iPad mini.As a startup, we have limited resources to test all Android tablets with our learning system at a fast rate. Below is a list of many popular tablets we have tested and confirmed do work with Square Panda. If your tablet is not listed below we cannot confirm it will in fact work. However, knowing we have not sent each and every tablet on the market through our testing process, yours may work with our system and we aren’t aware of this yet. Please feel free to send us your tablet model number if you have found it to work with Square Panda and we will add it to the “Customer-reported compatible device list.”
Android OS version 4.4 or newer. Bluetooth 4.0 and WiFi required. As of now, Square Panda has been tested and verified to work with the following Android devices:
We continue to regularly test additional tablets and update the above list as we confirm new compatibility. If you have any further questions, please contact us at support@squarepanda.com.
Unsupported Android tablets
In addition to tablets that are not listed in the above-supported devices list, the following tablet devices were confirmed as non-compatible after going through testing and verification.
These questions directly relate to the iPad and are not caused by the Square Panda playset. You can find more information on the Apple website.
The first thing to try is to close your game and power off the playset in order to restart them:
If the above procedure does not establish the connection try to turn off your Bluetooth and restart your iPad:
When your iPad’s Mute is on, you won't hear audio for notifications, alerts, game audio, or sound effects like keyboard clicking. You'll still hear audio playback in your music, podcasts, and videos.
To unmute your iPad’s sound, do the following per your iPad model:
These iPad models have a Side Switch on the upper right side of the device, above the volume buttons:
These questions directly relate to Android and are not caused by the Square Panda playset. You can find more information on the Google website.
When the Location service is not enabled, Android Bluetooth will not work and this is an intended behavior, according to Google. To turn on Location permission for an app, please follow these steps:
Google TTS (or Text-to-speech) is a program for Android tablets in the Google Play Store. We encourage you to download this program as it enables the chameleon in the Lagoon game to pronounce thousands of letter combinations. Installing Google TTS offers the best gameplay and phonics experience for this game. Google TTS can be downloaded from Google Play here: Google Text-to-speech
| iOS Learning Games | Capacity Requirements (MB) |
|---|---|
| Jiggity Jamble | 108 |
| Monster Rhymes | 209 |
| Farming | 221 |
| Space Cows | 235 |
| Bowling | 238 |
| Letter Lullaby | 243 |
| Fishing | 251 |
| Bubbles | 287 |
| Letter Lab | 331 |
| Lagoon | 545 |
If you are in a school setting, please send the below note to your IT department. This will help fix and prevent any connectivity issues, even if you are not having them currently.
Note for IT:
Please make sure the below websites are whitelisted to prevent any connection issues with my Square Panda learning system in my classroom:
If domains cannot be used, please whitelist the below names (which are subject to change).
If you sent the above note with the list of websites to IT and are still having connection issues, next check to see if you can access other websites such as Google.com or IRS.gov. If you cannot access these websites you should check with IT or your Internet Service Provider for help. This connection issue is separate from Square Panda.
Square Panda is a socially responsible company that respects all of our customers' privacy, especially children. We support and abide by the Children's Online Privacy Protection Act (COPPA)
Briefly, (1) we collect the minimum amount of data necessary to provide our service, (2) we collect no data directly from a child, and (3) we safeguard any data collected using the highest industry standards. The data we collect, how we use it, and your rights are explained in our Children's Privacy Policy
Square Panda Home Edition now ships internationally on Amazon! Check our listing to see if your country qualifies.
We cover one-year parts and labor for product malfunctions. The warranty applies to product issues resulting from normal use. As you would expect, damage from abuse of the product (dropping it, spills on the product, etc.) would not be covered. Loss of letters is also not covered. Check out our full warranty at http://squarepanda.com/pages/warranty-information.