Privacy Policy

Last Updated: August 31, 2018


Square Panda, Inc. owns and operates the Square Panda mobile games and applications (“Services”).  This Privacy Policy explains how we collect, share, and use personal information about you that we collect through the Services, and how you can exercise your privacy rights. This Privacy Policy is incorporated into and is part of our Terms of Service [https://squarepanda.com/pages/terms-and-conditions].

Square Panda, Inc. operates from the United States.  If you are located outside the United States, the information you provide to us is transmitted and processed in the United States, and will be protected subject to this Privacy Policy and applicable laws, which may not be as protective as the laws in your country. By accessing or using Square Panda Services,  you agree to this Privacy Policy and processing of your personal information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

The Services are available to education institutions (“Customers”), teachers and other education professionals (“Teachers,” “Administrators,” “you,” “your”) to use in conjunction with their students (“Students”) whom they are responsible for overseeing in the Services.

PERSONAL INFORMATION WE COLLECT

We collect the following personal information through the Services:

Information You Provide.

Customers. When your educational institution agrees to use the Services, the Customer provides us with their first and last name, email address,  password, as well as the school/district name, an organization identifier, display name, street address, including city, state, postal code, and country, and at their option, a phone number. We use that information to create the school or district account, create the Customer profile, and then to send an email to the Customer inviting them to access their account. The Customer then provides that same information about its Teachers and Administrators, as well as their roles, in order to create their accounts.  Once accounts are created, an email is automatically sent to the Teachers and other Administrators to access the Services.

Teachers and other Administrators. Teachers are then required to provide us with a class name, the grade and type of class (RTI, ELL, Special Ed, Other).  At their discretion, Teachers and Administrators may also provide us with a phone number, gender, as well as subject and location (for example, a room number) for their class.

We use the information to create the accounts, provide you with access to your user profiles, allow you to see your students’ activity in the Services, and to respond to your requests to receive support, respond to questions, communicate with you regarding Service-related updates, or to send you marketing and other communications from us when you have opted in to receiving that information.  

At their option, Administrators may submit contact information of district or school contacts who are not Square Panda users, such as IT personnel or program coordinators. Information includes first and last name, type (technical or secondary contact), email address and phone number. This information may be used to send essential Square Panda updates to support personnel.   

Students. Teachers and Administrators may also provide us with the first and last names of the students who will use the Services.  At their option, Teachers or Administrators may also provide a nickname, date of birth, gender, parent email address, student ID, grade level, IEP and languages the child might be familiar with, as well as photos of students or avatars. We use this information to permit students to access the Services, and to provide the Services under the direction of the Customer, including to provide reporting to the Customer on their student activity and progress in the Services.


SPECIAL NOTE ABOUT CHILDREN’S PRIVACY

We operate under the requirements of the Children’s Online Privacy Protection Act (“COPPA”). By using Square Panda, you represent that you have obtained the necessary parental consent for collection of personal information from your students for the purpose of providing the Services.  In addition to the information that we collect automatically as described below, we also provide open text fields that are intended for children to use when tracing letters and spelling words. We also provide games that permit Students to record their voice, however these recordings are stored on the device and are deleted when the Student either finishes the game or exits Square Panda.

Customers may make any personal information we have collected about their students available to the parents or legal guardians by emailing support@squarepanda.com or by calling (877) 80 PANDA (877-807-2632).

Information that we collect automatically

When you and your Students use our Service, we may collect certain information automatically from your device and associate it with your account information. This information may be considered personal information under applicable data protection laws.

We collect this information in a variety of ways, including:

Local Storage: We may use, collect, and store information locally on your device to enable log in using mechanisms such as browser web storage and application data caches.


Device Information: We collect device-specific information such as your device type, device brand, machine model, operating system, hardware version, browser type and version, file and software names and types, battery and signal strength, and device identifiers, as well as default language. This helps us measure how the Services are performing and optimize Square Panda for you on your particular device.

Server Log Information: Like most online services, when you use the Services, we automatically collect and store certain information in our server logs such as:

  • Details of how you used our Services, such as your activity in Square Panda Platform, the date and time of your visit, frequency of use, games played, progress in a game and how long you spend using the Services
  • Broad geographic information (sufficient to recognize city, state and country)
  • IP address or other device identifier

Our Services are also designed to capture in-app events, such as how a Student progresses through a game and Student responses to in-game questions.

Collecting this information enables us to analyze trends, save your progress, administer the Services and to better understand the users of our Service, where they come from, and what content or features on our Services most enable students academic progress. We use this information to provide reports to our Customers and Teachers about the work their Students have done in our Services, provide recommendations for content based on the Students’ progress, for our internal research development and analytics purposes, to prevent fraudulent behavior in our Service, and to improve the quality and relevance of our Service to our players and visitors.

By using the Services, you agree to our collection of information in this manner.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We do not sell personally identifiable data.  We collect and use your personal information for the purposes described above and to:

  • create accounts and user profiles and allow players to use our Services;
  • provide and deliver the Services;
  • send you confirmations and administrative messages related to your use of the Services, including technical notices, updates, security alerts, and support and administrative messages.
  • send you information about new products and features, webinars and related marketing information when you have opted in to receive such information
  • analyze, develop and improve our Service and user experience;
  • manage our relationship with you;
  • respond to your comments and questions, resolve problems and provide other kinds of player support;
  • analyze and customize your use of the Services based on your progress and preferences;
  • identify, prevent, and investigate fraud and provide a fair, equal and enjoyable experience to users

We may also use aggregated, de-identified information to develop and improve our educational products, to demonstrate the efficacy of our products, including in the marketing of our products, and for customized and adaptive learning.  

SHARING YOUR PERSONAL INFORMATION

We may disclose your personal information to the following recipients or categories of recipients:

Our service providers and subcontractors who process your information only on our behalf and according to our instructions. These partners provide data processing services to us, for example, to provide (i) data hosting, (ii) marketing and advertising services for Customers, Teachers and Administrators who have opted in to receive such information, (iii) user support, (iv) analytics for Services as well as (v) development and maintenance;

Any authorized law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; and

A potential or actual buyer (and its agents and advisers) in connection with any proposed or actual purchase, merger or acquisition of any part of our business, provided that your information will remain subject to this Privacy Policy.  If Square Panda, Inc. is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset, however your Personal Information will remain subject to this Privacy Policy.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

Specific measures we use include the use of firewalls, encryption in transit, access keys, and rule/role based access procedures to ensure that only those of our employees, who on behalf of their work are entitled to process personal information, are entitled to use a system containing personal information. The information is collected into databases that are protected by firewalls, passwords and other technical measures.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.


HOW YOU CAN ACCESS AND MODIFY YOUR INFORMATION

At any time, you may access, amend, correct or delete information about your Students through the Teacher Portal dashboard available in the Services, by emailing us atsupport@squarepanda.com or calling us at (877) 80 PANDA (877-807-2632).

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us atsupport@squarepanda.com or by calling (877) 80 PANDA (877-807-2632).

Opt Out.  We do not knowingly send emails to students, and we do not share your or your student information with third parties for marketing purposes.

You may sign up to receive email updates about our products, and you may opt out of receiving emails from us by clicking on the “unsubscribe” link found at the bottom of each email.  If you have opted out of receiving emails from us, we may still send essential communications, such as legal notices or password change information to you as needed.

DATA RETENTION

We retain your personal information as long as you retain an active account with us. We will delete your personal information sixty (60) days after expiration of a Customer contract.  However, if at any time you would like to request deletion of personal information associated with your account, you may send us a written request tosupport@squarepanda.com and we will delete the requested information within forty-five (45) days. We will retain de-identified information for the purposes listed above.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


UPDATES TO THIS PRIVACY POLICY

We reserve the right to update or change our Privacy Policy at any time. We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we do, we will provide prominent notice in the Services, andyour continued use of the Service after we post such notice will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by other means as required by law and obtain your consent.

You can see when this Privacy Policy was last updated by checking the date displayed at the top of this Privacy Policy.


HOW TO CONTACT US?

The data controller is Square Panda Inc. 935 Benecia Ave., Sunnyvale, CA 94085, United States of America

If you have any questions about this Privacy Policy, please contact us at support@squarepanda.com or (877) 80 PANDA (877-807-2632)

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